publications

Communication Skills

 

3 steps to great exam greetings

Company: Communication Solutions for Veterinarians

 

Choose your words carefully in conversations with veterinary clients

Company: Communication Solutions for Veterinarians

 

Greeting pet owners in exam rooms

Company: Communication Solutions for Veterinarians

 

High Anxiety - Veterinarians can help clients allay their cats’ fears about office visits, and sales reps can help.

Company: Vet-Advantage

 

Making the right first impressions at your veterinary hospital

Company: Communication Solutions for Veterinarians

 

Set pet owner expectations in the exam room

Company: Communication Solutions for Veterinarians

 

Show Them the Money

Company: Vet-Advantage

 

The Importance of Follow-up Care Strategies to increase progress exams

Company: Vet-Advantage

 

Turn a Weekend in the Exhibit Hall Into Big Profits

Company: Vet-Advantage

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