publications

Telephone Skills

 

3 tips to convert phone shoppers into new veterinary clients

Company: Communication Solutions for Veterinarians

 

Confirming surgical and dental appointments for your veterinary hospital

Company: Communication Solutions for Veterinarians

 

Control the chatty caller

Company: Communication Solutions for Veterinarians

 

Give a great greeting when answering the phone

Company: Communication Solutions for Veterinarians

 

How to ask callers to schedule appointments

Company: Communication Solutions for Veterinarians

 

How to put callers on hold

Company: Communication Solutions for Veterinarians

 

Juggling multiple phone lines in your veterinary clinic

Company: Communication Solutions for Veterinarians

 

Taking the perfect message

Company: Communication Solutions for Veterinarians

 

When a caller demands to speak with the doctor

Company: Communication Solutions for Veterinarians

 

Why you need to answer calls promptly at your veterinary clinic

Company: Communication Solutions for Veterinarians

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